Document Manager, Data Librarian, Researcher, Podcaster

contact@carolinefulford.com

EDUCATION

Rutgers University, New Brunswick, NJ, Class of 2015, Masters in Library & Information Science

The College of William & Mary, Williamsburg, VA, Class of 2013, B.A. in English & History

SKILLS

Research

  • Primary: ResearchGate, Instapanel collaborations

  • Secondary: EbscoHost, ProQuest, D&B Hoover, Business Journals, Industry publications

Documents management

  • e-Builder, Primavera, Oracle MarkView

  • QuickBase, SharePoint

Data reporting, archives & digital publishing

  • QuickBase, Oracle

  • SQL, PHP, HTML

  • WordPress, Joomla, Drupal, SEO, RDF

  • Microsoft Office suite

Podcasting

  • Audio editing (Audacity, Adobe Audition)

RELEVANT EXPERIENCE

Documentation Support Specialist at Rutgers School of Social Work, New Brunswick, NJ, May 2023 - Present

  • Develops system documentation for the portfolio of internal web applications, database applications, and learning management systems

  • Supports the development and utilization of a standardized framework for issue management and feature requests within SSW

  • Reviews and evaluates prior history of support and feature requests

  • Provides recommendations for improvement including quality assurance and testing for system updates, upgrades, migrations, and outages

Digital Systems Specialist at a360 Media, New York, NY, May 2023 - Present

  • Analyzes current state of social media and O&O site engagement metrics

  • Researches media industry benchmarks and KPIs

  • Strategizes content type and posting cadence for video, audio, and social

  • Communicates findings with digital content leadership

Senior Researcher, Technology at Insider Intelligence, New York, NY, October 2020 - November 2022

  • Tracks digital media and industry sources covering smart technologies, cloud computing and digital privacy and security

  • Collects, analyzes, and selects quantitative and qualitative research for charts, articles and reports

  • Identifies current trends and stories in the digital marketplace

  • Discovers and vets new sources of information

  • Establishes and develops relationships with research sources and investment relations contacts at key companies

  • Manages a calendar of information release dates

  • Works closely with analysts and forecasters to provide research support on written content and Insider Intelligence estimates

Information Specialist at American Association of Advertising Agencies, New York, NY, January 2020 - May 2020

  • Researched and responded to member and staff requests by utilizing a variety of secondary resources, using research skills to locate the most pertinent materials to satisfy the requestor’s needs

  • Created original content on relevant topics for the 4A’s website, Research Services newsletter, or for release to members, by culling data and synthesizing it into concise reports

  • Developed and oversaw primary research on relevant consumer and advertising industry topics, in partnership with 4A’s research partners

  • Developed and maintained research resources by monitoring the trade press, evaluating and reports, recommending studies and publications to be purchased and otherwise organizing data for quick retrieval

  • Mined and surfaced trends in advertising, media and information management by reading trade and professional journals, monitoring electronic sources and reports

Document Control Lead & IT Consulting Analyst at Hagerty Consulting, New York, NY, June 2016 - December 2019

  • Document control & management: Composed and implemented documents control plan & standard of practice across operations for Superstorm Sandy Project Unit (SPU) and NYCHA 

  • Grants management: Supported FEMA reimbursement on Grants Management team via documents control policy on databases as system of record (e-Builder Construction Management Software)

  • Data management & Reporting: Created and maintained financial & schedule data to report externally to NYCHA’s Sandy Recovery Interactive Map & Mayor’s Office of Recovery & Resiliency (QuickBase & Oracle)

Data Management & Education Assistant at Weill Cornell/Rockefeller/Sloan Kettering Tri-Institutional MD-PhD Program, New York, NY, December 2014- June 2016

  • Databases and Listserv:  Assisted in the development and maintenance of various databases and the Student Information System (Jenzabar)

  • Surveys and reports: Developed and provided reports prepared using Infomaker and other reporting software

  • Educational Activities:  Coordinated the curricular activities of the MD-PhD Program and Gateways to the Laboratory Program

  • Grants:  Assisted in the compilation of material for all grant submissions

  • Website:  Assisted with web postings and maintenance of the websites and intranet for the MD-PhD and Gateways to the Laboratory Programs

Research Assistant at Rutgers SC&I, New Brunswick, NJ, May 2014-February 2015

  • Analyzed media content within education/sense-making paradigm

  • Worked with Dedoose

Web Designer at Rutgers SC&I Information Technology, New Brunswick, NJ, January 2014-January 2015

  • Designed WordPress sites for student, faculty, and staff use

  • Worked with web crawlers for server maintenance

Production Intern at Center for Digital Research & Scholarship at Columbia University (CDRS), January 2014-May 2014

Editorial Assistant at Materials Research Bulletin, Piscataway, NJ, September 2013 - February 2014

Library Assistant at Bergen Community College, Paramus, NJ, May 2013 - December 2013

 

VOLUNTEERING & ACTIVITIES

Volunteer, New York Cares, New York Public Library at 67th St, September 2015-Present

  • Device Advice for Seniors

  • Computer Basics for Seniors

Co-Editor-in-Chief and Prose Editor of The William & Mary Review, college literary magazine, May 2012-May 2013

  • Oversaw all editorial staffs in Prose, Poetry, Art, and Layout

  • Coordinated yearly publication of literary magazine at every stage, from slush pile to proof

  • Publicized and distributed annual issue, built online presence with official website and social networking